Dr. Blumenfeld, neurologist, explains the science behind Nerivio

How Does Nerivio Work?

A 2019 study published in the clinical journal Headache showed that Nerivio lessened migraine symptoms within two hours for most participants, and completely alleviated head pain for over a third

See clinical data

66.7% of
patients

achieve pain relief at 2 hours
(Yarnitsky et al., Headache)

Non-invasive
Non-addictive
Non-pharmacological

Smart &
Personalized

From the arm to the brain

Nerivio stimulates small nerves in the upper arm. The message from the arm is received by a brainstem pain regulation center that can inhibit pain signals by releasing neurotransmitters, resulting in significant pain relief which can end the migraine attack.

Nerivio Method of operation illustration
mechanism of operation illustration mobile

Clinical Data

Nerivio was evaluated in two clinical studies. The first study was a prospective, double-blind, randomized, crossover, sham-controlled pilot study and the second study was a multi-center, prospective, randomized, double-blind, sham-controlled pivotal study.

Pilot Study

The results of the pilot study were published in Neurology, March 2017:
Read Article
The pilot study was a single-center, prospective, double-blind, randomized, crossover, sham-controlled pilot study aimed to assess the safety and efficacy of non-invasive remote electrical neuromodulation (REN) with the Nerivio device for the acute treatment of migraine. In this study, 86 people with migraine with or without aura (in accordance with International Classification of Headache Disorders [ICHD] classification criteria) who had 2–8 attacks per month without preventive medications for at least 2 months were recruited. The participants were requested to treat migraine episodes at home using the device, which randomly provided one of four different stimuli programs differentiating in pulse width and one sham stimulus. Pain levels were self-reported via…

Pivotal Study

The results of the pivotal study were published in Headache, May 2019:
Read Article

The pivotal study (TCH-003) was a prospective, randomized, double-blind, sham controlled multi-center study aimed to demonstrate the safety and efficacy of the Nerivio remote electrical neuromodulation device for the acute treatment of migraine with or without aura. This study was conducted from December 2017 to October 2018 at 12 sites, 7 in the US and 5 in Israel.

296 participants with migraine with or without aura (in accordance with ICHD classification criteria) who had 2–8 attacks per month, ≤12 headache days per month, and were on either no or stable migraine preventive medications in the last two months prior to recruitment were enrolled. 252 participants were randomized to active (n=126) or sham stimulation (n=126). Headache pain levels were reported at baseline, 2 hours and 48 hours post-treatment. The primary efficacy endpoint of the study was the percentage of participants reporting reduction in their pain level, without use of medication, from severe or moderate to mild or no pain or from mild to no pain within 2 hours.  Sustained pain relief or pain-free status was defined as having a headache response at 2 hours post-treatment with no use of rescue medication and no return to baseline or relapse of headache pain within 48 hours.  The analyses were performed on 202 participants (99 in the active group and 103 in the sham group) who treated an attack within one hour from symptoms onset and reported pain level at 2 hours post-treatment. At 2 hours post-treatment, active stimulation was significantly more effective than sham stimulation in reducing headache pain (66.7% vs. 38.8%, p<0.0001)), in completely relieving headaches (37.4% vs 18.4%, p=0.005), in reducing the most bothersome symptom (MBS) of the associated symptoms of nausea, sensitivity to light and sensitivity to sound (46.3%% vs. 22.2%, p=0.001) and in reducing the combination of headache and MBS (40.0% vs. 15.2%, p<0.001). The 2-hours pain relief and pain-free superiority of the active treatment were sustained 48 hours post-treatment; sustained pain relief at 48 hours post-treatment was achieved by 39.1% of the participants in the active group versus 16.9% in the sham group (p<0.005) and sustained pain free status at 48 hours post-treatment was achieved by 20.7% of the participants in the active group versus 7.9% in the sham group (p<0.005)

 

response at 2 hours post-treatment graphresponse at 2 hours post-treatment graph mobile

 

 

 

sustained response at 48 hours post-treatment graphsustained response at 48 hours post-treatment graph mobile

 

Moreover, pain relief at 2 hours post-treatment was consistent across multiple treatments (62.6% of the participants in the active group achieved pain relief in at least 50% of their attacks vs. 45.6% in the sham group, p<0.05).

This study also demonstrated a favorable safety profile for Nerivio. The incidence of device-related adverse events was low (3.6% of participants) and the event rate was similar between the active (Nerivio) and sham treatment groups. During 773 treatments, 23 (2.7%) device-related adverse events were reported, 14 in the active group and 9 in the sham group. All device-related adverse events were mild, did not require treatment and resolved within 24 hours. No device-related serious adverse events were reported and none of the participants withdrew from the study due to adverse events.

 

device-related adverse events graphdevice-related adverse events graph

In conclusion, the results of the pivotal study indicate that Nerivio is safe and effective for the acute treatment of migraine. The findings of this study were robust and clinically meaningful. Nerivio, thus, offers a novel alternative for current pharmacological and non-pharmacological treatments that combines effective treatment with minimal side effects.

Pilot study with chronic migraine patients

The results of the pilot study were published in Pain and Therapy, July 2020
Read Article
The pilot study (TCH-005) was prospective, open-label, single arm, dual-center study aimed to demonstrate the safety and efficacy of Nerivio remote electrical neuromodulation device for the acute treatment of migraine with or without aura in patients with chronic migraine (>15 headache days/month). This study was conducted from September 2019 to February 2020 at 2 sites (USA -1, Israel – 1). 42 participants were enrolled, and 38 participants were evaluable for analyses. A total of 210 evaluable treatments (excluding the training treatment) of qualifying migraine headaches were conducted by the 38 participants included in the analyses, with an average of 5.5±2.6 evaluable treatments per patient per 4 weeks.…

Study with Adolescent Migraine Patients

The results of the pilot study were published in Headache, December 2020
Read Article
The study was a prospective, open-label, single arm, multicenter study of the Nerivio device in adolescent patients (age 12-17, inclusive), aiming to assess the performance of Nerivio in the adolescent migraine population. study was conducted from October 2019 to May 2020 (Clinicaltrials.gov number – NCT04089761). Study design and procedures Eligible participants were enrolled based on the inclusions/exclusions criteria. Following enrollment, participants entered a 4-week “Run-in” phase in which they had to report their migraine attacks and continue with their usual treatment care. Participants who reported at least 3 qualifying migraine headaches with pain data at baseline and 2 hours post-treatment were eligible to continue to the “Treatment”…

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NERIVIO™ IS A PRESCRIPTION DEVICE. USE THE NERIVIO DEVICE AND THIS APP ONLY IF YOU HAVE A VALID PRESCRIPTION AND AFTER CONSULTING WITH YOUR HEALTH CARE PROFESSIONAL.

 

 

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UNDER NO CIRCUMSTANCES SHALL THERANICA BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF DATA, REVENUE, BUSINESS OR REPUTATION, THAT ARISES UNDER OR IN CONNECTION WITH THIS AGREEMENT, OR THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE APP EVEN IF THERANICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

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This Agreement is effective until terminated by us or you. We reserve the right, at any time, to: (i) discontinue or modify any aspect of the App; and/or (ii) terminate this Agreement and your use of the App with or without cause, and shall not be liable to you or any third party for any of the foregoing. If you object to any term or condition of this Agreement or any subsequent modifications thereto, or become dissatisfied with the App in any way, your only recourse is to immediately discontinue use of the App.

Upon termination of this Agreement, you shall cease all use of the App. This Section 19 and Sections, ‎9 (Intellectual Property Rights), ‎13 (Privacy), ‎14 (Warranty Disclaimers), 14 (Limitation of Liability), 15 (Indemnity), and 19 (Assignment) to 22 (General) shall survive termination of this Agreement.

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by Theranica without restriction or notification.

We reserve the right to modify this Agreement at any time by sending you an in-App notification and/or publishing the revised Agreement on the App. Such change will be effective ten (10) days following the foregoing notification thereof, and your continued use of the App thereafter means that you accept those changes.

Governing Law and Disputes. This Agreement shall be governed by and construed in accordance with the laws of the State of Israel without regard to its conflict of laws rules. You agree to submit to the personal and exclusive jurisdiction of the courts located in Tel Aviv-Yaffo, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction. This Section is not intended to limit your rights under applicable law consumer-protection regulations that under such laws or regulations cannot be limited or excluded.

This Agreement, and any other legal notices published by us in connection with the App, shall constitute the entire agreement between you and Theranica concerning the App. In the event of a conflict between this Agreement and any of the foregoing, the terms of this Agreement shall prevail. No amendment to this Agreement will be binding unless in writing and signed by Theranica. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE APP MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Distributor Requirements and Usage Rules.

Apple. If you download the App from the Apple, Inc. (“Apple”) App Store (or in any event if you download an Apple iOS App) then, without derogating from the warranty disclaimers and limitation of liability as set forth in the Agreement:

You acknowledge and agree that:

this Agreement is concluded between Theranica and you only, and not with Apple, and Theranica and its licensors, and not Apple, is solely responsible for the App and the content thereof.

your use of the App is also subject to the Usage Rules established by Apple, including those set forth in the Apple App Store Terms of Service, effective as of the date that you enter into this Agreement.

the License granted herein is limited to a non-transferable right to use the App on an Apple iPhone, iPod Touch, iPad, or other Apple-branded product that you own or control and that runs the iOS;

Theranica is solely responsible for providing any maintenance and support services with respect to the App, as specified in this Agreement, or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App;

Theranica is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will, to the extent applicable, refund any purchase price paid (if any) by you for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Theranica’ sole responsibility;

Theranica, and not Apple, is responsible for addressing any product claims you, or any third party, may have relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation, including in connection with the App’s use of HealthKit and HomeKit frameworks;

in the event of any third party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Apple shall not be responsible for the investigation defense, settlement, and discharge of any such intellectual property infringement claim;

Apple, and its subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof.

You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

If you have any questions, complaints, or claims regarding the App, please contact Theranica at:

Email:                    [email protected]

Telephone:            +972-72-3909752

Address: 4 Ha-Omanut St., Netanya 4250438, Israel

 

By entering into this Agreement you, to the extent legally permitted, hereby waive any applicable law requiring that this Agreement be localized to meet your language and other local requirements. To the extent that the foregoing is not permitted, you agree to be bound by the standard Apple Licensed Application End User License Agreement which is part of the Apple App Store Terms of Service (as amended from time to time).

 

 

 

Theranica’s Privacy Policy

Last updated: April 13, 2021

 

This privacy policy (“Privacy Policy”) governs how we, Theranica Bio-Electronics Ltd. (“Theranica” “we”, “our” or “us”) use, collect and store Personal Information (defined below) we collect or receive from or about you (“User”, “you”) in connection with the following use cases:

  • When you make use of the App (a) “Nerivio” https://play.google.com/store/apps/details?id=app.theranica.neriviomigra&hl=en, or (b) “Nerivio” https://apps.apple.com/us/app/nerivio/id1465862915 mobile software applications, and any other mobile software application that we license (each individually, and, collectively, the “App”).
    1. When you sign up for an account and during on-boarding
    2. When you make use of our Services through the App and Theranica’s device
    3. When you ask for a re-fill purchase of the device
  • When you make use of, or interact with, our websites theranica.com and https://nerivio.com/ (“Websites”)
    1. When you browse or visit the Websites
    2. When you subscribe to our distribution list(s) / newsletter(s) / blog
    3. When we process your job application
    4. When you contact us (e.g. customer support or request for information)
    5. When you obtain your prescription from a healthcare provider (“HCP”)
  • Other practices
    1. When you attend a marketing event or exchange business cards with us and provide us with your Personal Information for marketing purposes
    2. When we acquire your Personal Information from third-party sources (such as lead-generation companies)
    3. When we use the Personal Information of our service providers, distributors, resellers, agents and/or partners
    4. When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)

Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory right, including your rights to a remedy or means of enforcement.

Table of contents:

  • Introduction
  • Terms of use and EULA
  • What information we collect, why we collect it, and how it is used
  • Period of storage of collected information
  • How we protect your Personal Information
  • How we share your Personal Information
  • Additional information regarding transfers of Personal Information
  • Your privacy rights
  • Use by children
  • How can I delete my account?
  • Links to, and interaction with, third party products
  • Log files
  • Analytic Tools
  • Specific provisions applicable under California privacy law
  • How to contact us

 

  1. INTRODUCTION

The Website, the App and Theranica’s device are individually and collectively referred to herein as the “Services”.

We greatly respect your privacy, which is why we make every effort to provide Services that would live up to recognized cybersecurity standards. Please read this Privacy Policy carefully, so that you can fully understand our practices in relation to Personal Information. “Personal Information” means any information that can be used, alone or together with other information, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals.

 

You are not legally obligated to provide us Personal Information and providing us Personal Information is at your own free will.

We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Site.

TERMS OF USE AND EULA

This Privacy Policy forms part of our Terms of Use which are available on Theranica Website and Nerivio Website under ‘Terms and Conditions’ and the App’s End User License Agreement which can be viewed from within the App and which you have to accept prior to using the App for the first time (“EULA”).

 

  1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

 

Personal Information that we collectWhy is the Personal Information collected and for what purposes?Legal basis (GDPR only, if applicable)

 

Third parties with whom we share your Personal InformationConsequences of not providing the Personal Information

 

When you make use of the App
When you sign up for an account and during on-boarding
·         Full name

·         Email address

·         Phone number (Optional)

·         User password

·         Date of birth

·         Gender (Optional)

·         Country

·         Language

·         Medical Insurance details (Optional)

·         Mobile phone details (type/OS version, UDID)

·         Any other optional information you decide to provide/supply

 

  • To create an account
  • To authenticate you as a user of the App
  • To contact you in connection with technical support for the Services
  • We ask you to provide your country and your age in order to determine relevancy of applicable laws and regulations for the Services
  • We collect your language in order to determine and customize the App user interface  language
  • We ask you to provide  your medical insurance details in order to assist in re-filling device purchasing request with your pharmacy

  • Your mobile phone details help us  to determine appropriate technical characteristics and establish reliable server communication
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

 

Legitimate interest (e.g. to create an account, technical support and determine technical characteristics for reliable performance of the Services)

 

 

 

 

3rd party platforms for the following purposes:

·         Microsoft office 365 – Email communication

·         Google and Apple password saving tools – Password saving assistance

·         Firebase Google – Notification service for mobile push notifications

·         AWS – Server computational infrastructure and managed storage service

 

Cannot create an account

 

Cannot authenticate you as a user of the App

 

Cannot contact you in connection with technical support for the Services

 

Cannot determine applicable laws and regulations to allow user operate the device and provide Services

 

Cannot determine appropriate language settings to operate the App

 

Cannot assist in re-filling device purchasing request with your pharmacy

 

Cannot determine appropriate technical characteristics,  establish reliable server communication to provide reliable Services

·         Full name

·         Email address

 

  • To contact you in connection with our Services/products
  • To send you marketing communications and personalize the content of our messages to you

 

 

 

Consent

 

 

3rd party platforms for the following purposes:

 

·         Constant contact – Newsletters, email marketing

·         AWS – Storage and notifications

·         Firebase Google – Notification service for mobile push notifications

Cannot contact you in connection with our Services/products

Cannot send you marketing communications and personalize the content of our messages to you

 

When you make use of our Services through the App and Theranica’s device
·         Voluntary information on the treatment and associated symptoms and triggers provided by you before, during and/or after treatment (“User Feedbacks”), including symptoms (pain level, nausea, aura, phonophobia, photophobia, allodynia and other symptoms for prodrome/aura/headache stages), other feedbacks and triggers that you provided in your answers to the diary questions

·         Your treatment information (“Treatment Data”) including treatment start and end time, intensity update, pause, resume, stop actions, device safety alerts (over-current protection, over-voltage protection & no-load), and geo-location of the treatment

·         Your smartphone and connected Nerivio device details (model and OS version, Nerivio device ID, FW version, App log files and other details)

·         UI actions and operations performed by you via the App (“User Analytics”) such as log-in, log-out, device connect and disconnect, use of in-App services and other user actions

·         Any other information you decide to provide/supply via The App

  • User Feedbacks, Treatment Data are collected in order to make use of the Services, register and/or record your migraine episodes and to create and keep track of your migraine diary

 

  • Smartphone & Nerivio device data, Treatment Data and User Analytics are collected in order to discover, investigate and improve technical issues in the Services for you and other users, develop new Services,  to control and operate the device

and provide you reliable technical support in connection with the Services

 

  • To create and publish de-identified clinical researches based on statistical analysis of mass quantities of patients

 

Consent

 

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

 

Legitimate interest (e.g. determine technical characteristics for reliable performance of the Services and to discover, investigate and improve technical issues in Services, develop new Services and provide reliable technical support in connection with the Services)

 

 

 

 

.

3rd party platforms for the following purposes:

 

·         Firebase Google –  Notification service for mobile push notifications

·         AWS – Server computational infrastructure and managed storage service

·         Google BigQuery – Data warehouse for data analysis

Cannot make use of the Services

 

Cannot register and/or record your migraine episodes

 

Cannot create and keep track of your migraine diary

 

Cannot discover, investigate and improve technical issues in the Services for you and other users, control and operate the device,

develop new services and provide you reliable technical support in connection with the Services.

 

Cannot create and publish de-identified clinical researches based on statistical analysis of mass quantities of patients

 

When you ask for a re-fill purchase of the device
·         Full name (optional)

·         Medical insurance information (optional)

·         Contact details

·         Re-fill request information – number of requested devices

·         User ID in the pharmacy

  • To facilitate and fulfill your re-fill request device with the relevant pharmacy
  • To send you informational emails about the re-fill request status
Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

 

Legitimate interest (e.g., to send you informational emails about the re-fill request status)

 

 

3rd party platforms such as for the following purposes:

·         Office 365 – Email communication

·         Firebase Google –  Notification service for mobile push notifications

·         AWS – Server computational infrastructure and managed storage service

·         Google BigQuery – Data warehouse for data analysis

·         User’s Pharmacy

 

Cannot facilitate and fulfill your re-fill request device with the relevant pharmacy
Cannot send you informational emails about the re-fill request status
When you make use of, or interact with, our Websites
When you browse or visit our Websites
Cookies, analytic tools and log files

For more information, please read Nerivio’ cookies policy and Theranica’s cookies policy

Marketing, advertising and analytics purposes.

 

 

Consent3rd party platforms for the following purposes:

 

·         Google and Facebook

 

Certain Websites features may not be available

 

Read more about the purposes of each cookie on Theranica’s Website https://theranica.com/cookies-policy/ and on Nerivio’s Website: https://nerivio.co/cookies-policy/

When you subscribe to our distribution list(s) / newsletter(s) / blog
·         Full name

·         Email address

·         To send you more information about Theranica

·         To send you Theranica’s updates, special deals and other materials

Consent3rd party platforms such as for the following purposes:

 

·         Constant Contact – Newsletters, email marketing

 

 

Cannot send you more information about Theranica

 

Cannot send you Theranica’s updates, special deals and other materials

When we process your job application
·         Full name

·         Email address

·         Phone number

·         Email address

·         Resume

·         Any other information you decide to provide/supply

 

 

·         To process your job application

 

·         To assess the candidate

 

·         To communicate with you

 

 

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

 

Legitimate interest (e.g. to assess your job application)

3rd party platforms such as for the following purposes:

·         Microsoft office 365 – Email communication

 

 

Cannot process your job application

 

Cannot assess your suitability

 

Cannot communicate with you

 

When you contact us (e.g. customer support)
·         Full name

·         Email address

·         Message

·         Any other information you decide to provide/supply

 

 

 

 

  • To process and answer questions

 

  • To provide support (e.g., to solve problems)

 

  • To customize your experience

 

 

 

 

 

 

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

 

Legitimate interest (e.g. provide support and answer your questions)

3rd party platforms such as for the following purposes:

·         Microsoft office 365 – Email communication

·         Facebook (Use of Custom Audience and Lookalike Audience)

·         Firebase Google – Notification service for mobile push notifications

·         AWS – Server computational infrastructure and managed storage service

 

Cannot assist you and respond your query

 

Cannot provide support

 

Cannot customize your experience

 

 

·         Full name

·         Email address

·         To send you marketing communications

·         To send you more information about Theranica

 

·         To send you Theranica’s updates, special deals and other materials

Consent3rd party platforms such as for the following purposes:

 

·         Constant Contact – Newsletters, email marketing

 

Cannot send you marketing communications

 

Cannot send you more information about Theranica

 

Cannot send you Theranica’s updates, special deals and other materials

When you obtain your prescription for a  HCP
·         Full name

·         Email address

·         Phone number

·         To send you marketing communications

·         To send you more information about Theranica

·         To send you Theranica’s updates, special deals and other materials

 

Consent3rd party platforms such as for the following purposes:

 

·         Constant Contact – Newsletters, email marketing

 

Cannot send you marketing communications

 

Cannot send you more information about Theranica

 

Cannot send you Theranica’s updates, special deals and other materials

Other practices
When you attend a marketing event or exchange business cards with us and provide us with your Personal Information for marketing purposes
·         Full name

·         Email address

·         Company or institute of affiliation

·         Position or role

·         Any other information you decide to provide/supply

 

 

·         To establish a business connection

 

·         To send marketing communications

 

 

 

 

 

 

Consent3rd party platforms such as for the following purposes:

·         Microsoft office 365 – email communication

·         Constant Contact – Newsletters, email marketing

Cannot establish a business connection

 

Cannot send you marketing communications

When we acquire your Personal Information from third-party sources (such as lead-generation companies)
·         Contact information

 

·         To establish a business connection/discussion

 

·         To send marketing communications.

 

Depending on the context, legitimate interest, pre-contractual discussions or consent

 

3rd party platforms such as for the following purposes:

·         Microsoft office 365 – email communication

·         Constant Contact – Newsletters, email marketing.

Cannot establish a business connection

 

Cannot send you marketing communications

When we use the Personal Information of our service providers, distributors, resellers, agents and/or partners
·         Full name

·         Email address

·         Company or institute/organization name

·         Role/position

·         Any other Information you decide to provide

·         To contact you

 

·         To process the order of the service

 

·         To perform the applicable agreement

 

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

 

Legitimate interest (e.g. perform the contract, send contract-related communications)

3rd party platforms such as for the following purposes:

 

·         Microsoft office 365

 

Cannot communicate with you

 

Cannot process the order of the service

 

Cannot perform the agreement

 

When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
·         Full name

·         Email address

·         Company or institute/organization name

·         Role/position

·         Any other Information you decide to provide/supply

 

·         To reply and/or respond to your request or question

 

·         To establish a first business connection/discussion

Depending on the context, legitimate interest, pre-contractual discussions or consent3rd party platforms such as for the following purposes:

 

·         Microsoft office 365

·         LinkedIn – Social media channels

·         Facebook – Social media channels

·         Twitter – Social media channels

·         YouTube – Social media channels

 

Cannot reply or respond to your request

 

Cannot establish a business connection

 

 

 

Finally, please note that some of the abovementioned Personal Information will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Information. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).

 

  1. PERIOD OF STORAGE OF COLLECTED INFORMATION

 

Personal Information. Your Personal Information (as described above) will be stored until we no longer need the information and proactively delete it or you send a valid deletion request.  In some circumstances we may store your Personal Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Information perpetually, unless it is de-identified.

Cookies. The period of storage and collected information depends on the cookie. You may also control and delete these cookies through your browser settings. Some cookies (e.g. essential cookies) cannot be disabled. For more information, please consult our cookie policies https://theranica.com/cookies-policy/ and https://nerivio.co/cookies-policy/.

 

  1. HOW WE PROTECT YOUR PERSONAL INFORMATION

 

Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

  1. HOW WE SHARE YOUR PERSONAL INFORMATION

 

In addition to the recipients described above, we may share your information as follows:

  • With our business partners with whom we jointly offer products or services. We may also share Personal Information with our affiliated companies
  • To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.
  • Where you have provided your consent to us sharing the Personal Information (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality); and
  • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Information is disclosed.
  1. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL INFORMATION

 

  1. Storage: The personal information is stored by AWS managed service – Amazon Relational Database Service (Amazon RDS) with servers located in the United States. De-identified information is stored also by Google BigQuery – fully-managed, serverless data warehouse for data analysis with storage located in the United States.
  2. Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
  3. External transfers: Where we transfer your Personal Information outside of EU/EEA, for example to third parties who help provide our products and services, we will obtain contractual commitments from them to protect your Personal Information.

 

  1. YOUR PRIVACY RIGHTS

    1. Rights: The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):
  • You have a right to access personal data held about you. Your right of access may normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
  • You have the right to request that we rectify any personal data we hold that is inaccurate or misleading;
  • You have the right to request the erasure/deletion of your personal data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your personal data, for example for the establishment, exercise or defense of legal claims;
  • You have the right to object, to or to request restriction, of the processing;
  • You have the right to data portability. This means that you may have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
  • You have the right to object to profiling;
  • You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please  note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
  • You also have a right to request certain details of the basis on which your personal data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
  • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

 

  1. You can exercise your rights by contacting us at [email protected]. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

  1. USE BY CHILDREN

 

Certain aspects of the App are available to children under the age of 13. When we intend to collect Personal Information from or about children, we take additional steps to protect children’s privacy, including, without limitation, limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity; giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted. We will obtain consent from the parents/legal guardian to this Privacy Policy and our EULA for children under the age of 13 in the US and 18 in the EU and the rest of the world. For additional information about our practices regarding children’s Personal Information, please read Theranica Children’s Privacy Policy available on https://nerivio.com or https://theranica.com under Children’s Privacy Policy.

 

  1. HOW CAN I DELETE MY ACCOUNT?

 

Should you ever decide to delete your Account, you may do so by contacting our Customer’s support via our Website, the App or emailing [email protected]. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public, unless otherwise prohibited by law.

 

  1. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS

The Websites may enable you to interact with or contain links to your Third Party Account and other third party Websites, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.

 

  1. LOG FILES

We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

  1. ANALYTIC TOOLS
  • Google Analytics. The Websites use a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes Information specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your Information from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
  • Hotjar. The Websites use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.

 

  • Facebook Pixels and SDKs. We use Facebook pixels or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/ choices or http://www.youronlinechoices.eu/.

 

  • Facebook Lookalike and Custom Audience. – We share your email address (hashed) with Facebook in order to create “custom audiences” based on your information publicly available on Facebook and deliver advertisements to people who have similar characteristics to people on your custom audience list.   For more information about Facebook’s collection and use of the data and about your rights and ways to protect your privacy, please refer to Facebook’s Privacy Policy: facebook.com/about/privacy/.
  1. SPECIFIC PROVISIONS UNDER CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] Please note that we are only required to respond to one request per customer each year.

We do not track consumers over time and across third party websites and therefore do not respond to Do Not Track signals. We do not allow third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer uses the Services.

If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. To remove, please send an email to [email protected]. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

 

  1. CONTACT US

 

If you have any questions, concerns or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at [email protected].

The data controller is: Theranica Bio-Electronics Ltd., 4 Ha-Omanut St., Netanya 4250438, Israel

 

 

 

Last updated: April 13, 2021